Companies need to know where their customers get their information on products prior to purchasing them in order to monitor those channels for insights and brands’ image and to see whether they can improve their presence and offer support and/or...
Sarah Miller's insight:
For websire usability I found that the most common form of transferring information between people was to use social media websites.The most common website being Facebook. This is because Facebook is still the most popular social media website of out the hundreds that are currently out there. It is easiest on Facebook to share information and for thousands of people to see what you have shared and to like it.
